Always-on intelligence

Protect every conversation with a red-hot virtual call team.

Vox intercepts spam, qualifies leads, and routes high-intent callers to your best people in seconds.

  • 97% spam interception before it reaches your frontline.
  • Context-rich escalations with transcripts and routing suggestions.
  • 24/7 branded availability across every channel.
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Live orchestration

Inbound call flow

  • Intent detected: Admissions enquiry
  • Confidence: 92%
  • Action: Book walkthrough with regional team
AI call flow illustration

Core capabilities

Redefine how your operations answer every single call

Design playbooks, automate the busywork, and deliver a branded experience no matter when people reach out.

Intelligent shielding

Filter spam and robocalls before agents pick up so teams focus on intent that matters.

Context-rich handoffs

Escalate calls with transcripts, caller sentiment, and recommended next steps.

Workflow intelligence

Integrate with CRM, ticketing, and calendars to automate follow-ups instantly.

Where Vox thrives

Purpose-built flows for every frontline team

Blend voice, AI, and automation to cover the busy lines across industries.

Education

Guide families through admissions and financial aid while recording every lead.

  • Instant answers on courses, tuition, and key dates.
  • Parent hotline coverage after hours.
  • CRM sync for counsellor follow-up.

Public Service

Deliver consistent policy updates and route urgent requests to field teams.

  • Automated FAQs for permits and documents.
  • Escalations with location + caller context.
  • Analytics for staffing and scheduling.

Property & Hospitality

Book tours, qualify buyers, and support VIP guests without missing a touchpoint.

  • Real-time availability reads.
  • Lead scoring and routing.
  • Multi-language guest support.

How it works

Launch Vox in three focused steps

  1. 01

    Connect & configure

    Forward your hotlines, import FAQs, and set escalation rules directly from your playbooks.

  2. 02

    Train the agent

    Define tone, brand voice, and fallback workflows with guided prompts and sample dialogues.

  3. 03

    Optimize in real time

    Monitor dashboards for volume, intent, and sentiment while automations keep learning.

Customer stories

Teams scale intent-led conversations with Vox

“Within days we captured every admissions call and flagged serious applicants for our counsellors. Vox operates like our best-trained agent.”

Director of Admissions

Regional University

“Citizens now get the same consistent answer anytime they call. Our hotline wait times dropped by half without extra headcount.”

Service Transformation Lead

Public Agency

“From property launches to leasing, Vox filters the noise and escalates real buyers. Sales teams walk into every call with context.”

Head of Sales

Property Developer

Ready to activate Vox?

Book a live red carpet walkthrough

Plot your flows, hear the AI agent in action, and launch the same day.

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