Playbooks for every desk

Vox adapts to the frontline realities inside your institution.

Use one AI call agent to greet parents, triage citizens, assist patients, or route real-estate buyers while keeping humans on the high-value calls.

  • Industry-tuned intents ready for launch.
  • Escalation ladders for critical or VIP callers.
  • Analytics to predict staffing and coverage gaps.

Coverage board

Live intent share

  • Admissions: 42%
  • Citizen services: 33%
  • Real estate: 25%
intent chart

Assistant catalog

Choose a specialist for your inbound lines

Each assistant inherits the Vox brand system, QA tools, and escalation playbooks so your team plugs in and runs.

Vox Reception Assistant

Shield the mainline from spam, greet every caller professionally, and route the right ones to humans.

Explore assistant

Vox Counsellor Assistant

Guide students and families through admissions decisions while packaging every context for counsellors.

Open counsellor brief

Public Service Concierge

Deliver policy updates, permit checklists, and emergency escalations without stretching staff.

Property Lead Desk

Score buyer intent, book walkthroughs, and sync notes into your CRM automatically.

Industry flows

Map your entire caller journey in a single dashboard

Each use case layered with the same analytics, QA, and automation features from the home experience.

01

Education

Answer programme questions, track scholarship interest, and alert counsellors instantly.

02

Government

Update citizens on applications, fees, and urgent incidents without overwhelming call centers.

03

Healthcare

Balance appointment requests, reminders, and triage flows with compliant voice scripts.

04

Hospitality

Handle bookings, concierge requests, and upsell opportunities while staff wow guests in person.

Need a new use case?

We build redline assistants in record time

Share your scripts and routing rules—we will return a ready-to-launch playbook.

Scope my assistant