Always-on intelligence

Protect every conversation with a red-hot virtual call team.

Vox intercepts spam, qualifies leads, and routes high-intent callers to your best people in seconds.

  • 97% spam interception before it reaches your frontline.
  • Context-rich escalations with transcripts and routing suggestions.
  • 24/7 branded availability across every channel.
Launch a demo See how it works

Live orchestration

Inbound call flow

  • Intent detected: Admissions enquiry
  • Confidence: 92%
  • Action: Book walkthrough with regional team
Vox, DVA's AI call agent robot

Core capabilities

Redefine how your operations answer every single call

Design playbooks, automate the busywork, and deliver a branded experience no matter when people reach out.

Intelligent shielding

Filter spam and robocalls before agents pick up so teams focus on intent that matters.

Context-rich handoffs

Escalate calls with transcripts, caller sentiment, and recommended next steps.

Workflow intelligence

Integrate with CRM, ticketing, and calendars to automate follow-ups instantly.

See all Vox features

Live demos

Talk to a Vox agent right now

Every demo below is a real Vox agent. Open one, press "Start a call", and have the conversation.

Live demo · Smart-bed retail

Vox for KOLA Smart Beds

Vox has learned KOLA's brochure and website. It asks how the customer sleeps, recommends the right bed and mattress, and offers a slot at the Mid Valley showroom, 24/7.

  • English
  • Bahasa Melayu
  • 廣東話 Cantonese
  • 华语 Mandarin
☎ Talk to Vox — KOLA

Try asking

  • "Can I get more info on the Split King?"
  • "My wife says I snore. Which bed should we look at?"
  • "RM17,000 seems expensive."
  • "Tilam mana yang paling lembut?"
  • "你哋門市喺邊度？我想預約睇床。"
  • "Split King 有什么床垫可以选？"

A technology demonstration by Digital Vibes Asia, trained only on KOLA's public brochure and website. Bookings made in the demo are not sent to KOLA. Not provided or endorsed by KOLA.

Live demo · General insurance

Vox for MSIG Insurance

Vox has read MSIG Malaysia's public website (every product, claims process and FAQ) and answers callers in seconds, 24/7, in five languages, each with a native voice.

  • English
  • Bahasa Melayu
  • 廣東話 Cantonese
  • 华语 Mandarin
  • தமிழ் Tamil

Try asking

  • "I just had an accident. What do I do?"
  • "My windscreen cracked. How do I claim?"
  • "Adakah insurans kereta saya lindungi banjir?"
  • "我架車水浸咗，保險賠唔賠架？"
  • "我想续保我的保单，要怎么做？"
  • "பயண காப்பீடு என்ன கவர் செய்யும்?"

A technology demonstration by Digital Vibes Asia, trained only on MSIG Malaysia's public website. It cannot quote premiums, issue policies or approve claims, and is not provided or endorsed by MSIG Insurance (Malaysia) Bhd.

Live demo · Front desk

Reception Assistant

A front-desk line for an IT asset disposal and e-waste business. Vox greets every caller, finds out what they need, takes their name and number, and routes the lead to the right team.

  • English
  • Bahasa Melayu
  • 日本語 Japanese
☎ Talk to Vox — Reception

Try asking

  • "What happens to our old company laptops?"
  • "Can you collect e-waste from our office?"
  • "How do you make sure our data is destroyed?"
  • "Boleh saya tahu tentang perkhidmatan anda?"
  • "サービスについて教えてください。"

A technology demonstration by Digital Vibes Asia, trained on a sample IT asset disposal business.

Live demo · Education

Counsellor Assistant

A warm first conversation for parents. Vox learns about the child's learning needs, explains the programme, and prepares the counsellor with full context before they call back.

  • English
  • English (Australian voice)
☎ Talk to Vox — Counsellor ☎ Australian English voice

Try asking

  • "My son struggles to focus when he studies."
  • "What does the programme involve?"
  • "How do you work out what my child needs?"
  • "Can a counsellor call me back this week?"

A technology demonstration by Digital Vibes Asia. Both versions use the same playbook; only the voice differs.

Live demo · Crisis response

Vox for Scam Victims

A calm 24/7 line for people who have just been scammed. Vox walks them through the first urgent steps, helps them gather evidence, and points them to their bank and the authorities.

  • English
  • Bahasa Melayu
☎ Talk to Vox — English ☎ Bercakap dalam Bahasa Melayu

Try asking

  • "I just transferred money to a scammer. What do I do?"
  • "Someone has taken over my WhatsApp."
  • "What evidence should I keep?"
  • "Saya ditipu dalam pelaburan palsu. Apa perlu saya buat?"

A technology demonstration by Digital Vibes Asia. In a real emergency, contact your bank and the police directly.

Live demo · Higher education

Admissions Assistant

A university admissions hotline that answers questions about intakes, programmes, entry requirements, hostels and documents, so staff can focus on high-touch cases.

  • English
☎ Talk to Vox — Admissions

Try asking

  • "When is the next intake?"
  • "What are the entry requirements for a business degree?"
  • "Is hostel accommodation available?"
  • "Which documents do I need to apply?"

A technology demonstration by Digital Vibes Asia.

Live demo · Sports federations

AFC Assistant

One agent, two hats: Vera answers fans about Asian football and staff about competitions and member associations, switching naturally between three languages.

  • English
  • Bahasa Melayu
  • 日本語 Japanese
☎ Talk to Vera — AFC

Try asking

  • "When is the next AFC Asian Cup?"
  • "What would you check in a club licensing file?"
  • "Apakah itu Liga Juara-Juara Elit AFC?"
  • "日本のクラブはどの大会に出ますか？"

A technology demonstration by Digital Vibes Asia. Not affiliated with or endorsed by the Asian Football Confederation.

Where Vox thrives

Purpose-built flows for every frontline team

Blend voice, AI, and automation to cover the busy lines across industries.

Education

Guide families through admissions and financial aid while recording every lead.

  • Instant answers on courses, tuition, and key dates.
  • Parent hotline coverage after hours.
  • CRM sync for counsellor follow-up.

Public Service

Deliver consistent policy updates and route urgent requests to field teams.

  • Automated FAQs for permits and documents.
  • Escalations with location + caller context.
  • Analytics for staffing and scheduling.

Property & Hospitality

Book tours, qualify buyers, and support VIP guests without missing a touchpoint.

  • Real-time availability reads.
  • Lead scoring and routing.
  • Multi-language guest support.
Explore all use cases

How it works

Launch Vox in three focused steps

  1. 01

    Connect & configure

    Forward your hotlines, import FAQs, and set escalation rules directly from your playbooks.

  2. 02

    Train the agent

    Define tone, brand voice, and fallback workflows with guided prompts and sample dialogues.

  3. 03

    Optimize in real time

    Monitor dashboards for volume, intent, and sentiment while automations keep learning.

Customer stories

Teams scale intent-led conversations with Vox

“Within days we captured every admissions call and flagged serious applicants for our counsellors. Vox operates like our best-trained agent.”

Director of Admissions

Regional University

“Citizens now get the same consistent answer anytime they call. Our hotline wait times dropped by half without extra headcount.”

Service Transformation Lead

Public Agency

“From property launches to leasing, Vox filters the noise and escalates real buyers. Sales teams walk into every call with context.”

Head of Sales

Property Developer

Ready to activate Vox?

Book a live red carpet walkthrough

Plot your flows, hear the AI agent in action, and launch the same day.

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