Intelligent shielding
Filter spam and robocalls before agents pick up so teams focus on intent that matters.
Always-on intelligence
Protect every conversation with a red-hot virtual call team.
Vox intercepts spam, qualifies leads, and routes high-intent callers to your best people in seconds.
- 97% spam interception before it reaches your frontline.
- Context-rich escalations with transcripts and routing suggestions.
- 24/7 branded availability across every channel.
Live orchestration
Inbound call flow
- Intent detected: Admissions enquiry
- Confidence: 92%
- Action: Book walkthrough with regional team
Core capabilities
Redefine how your operations answer every single call
Design playbooks, automate the busywork, and deliver a branded experience no matter when people reach out.
Context-rich handoffs
Escalate calls with transcripts, caller sentiment, and recommended next steps.
Workflow intelligence
Integrate with CRM, ticketing, and calendars to automate follow-ups instantly.
Live demos
Talk to a Vox agent right now
Every demo below is a real Vox agent. Open one, press "Start a call", and have the conversation.
Reception Assistant
Front-desk intelligence that shields every mainline without missing intent.
- Spam filtering and branded greetings.
- Lead scoring and instant routing.
Counsellor Assistant
Coaches every family on courses and admissions before humans step in.
- Programme, tuition, and intake answers.
- Counsellor handoff with full context.
Counsellor Assistant — AU English
The same counselling flow, tuned for an Australian English audience.
- Localized voice and phrasing.
- Identical playbook, different market.
VOX for Scam Victims
Delivers immediate, calm guidance to scam victims before panic spreads.
- Immediate action checklists.
- Escalation to the right authorities.
VOX untuk Mangsa Scam — Bahasa
Bantuan segera untuk mangsa scam, sepenuhnya dalam Bahasa Malaysia.
- Senarai tindakan segera.
- Sokongan penuh dalam Bahasa Malaysia.
Admissions Assistant
Answers university admissions questions instantly so staff focus on high-touch cases.
- Entry requirements and key dates.
- Application status guidance.
AFC Assistant — Trilingual
An Asian-football industry demo: Vera answering fans and staff in three languages.
- English, Bahasa Melayu & 日本語 Japanese.
- One agent, two hats — fan line + operations.
Where Vox thrives
Purpose-built flows for every frontline team
Blend voice, AI, and automation to cover the busy lines across industries.
Education
Guide families through admissions and financial aid while recording every lead.
- Instant answers on courses, tuition, and key dates.
- Parent hotline coverage after hours.
- CRM sync for counsellor follow-up.
Public Service
Deliver consistent policy updates and route urgent requests to field teams.
- Automated FAQs for permits and documents.
- Escalations with location + caller context.
- Analytics for staffing and scheduling.
Property & Hospitality
Book tours, qualify buyers, and support VIP guests without missing a touchpoint.
- Real-time availability reads.
- Lead scoring and routing.
- Multi-language guest support.
How it works
Launch Vox in three focused steps
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01
Connect & configure
Forward your hotlines, import FAQs, and set escalation rules directly from your playbooks.
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02
Train the agent
Define tone, brand voice, and fallback workflows with guided prompts and sample dialogues.
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03
Optimize in real time
Monitor dashboards for volume, intent, and sentiment while automations keep learning.
Customer stories
Teams scale intent-led conversations with Vox
Ready to activate Vox?
Book a live red carpet walkthrough
Plot your flows, hear the AI agent in action, and launch the same day.